Contact Legal Aid NSW

Legal Aid NSW provides free legal services to the public.

If you have a legal problem in NSW, Legal Aid NSW is here to help you. We offer different types of support depending on your legal problem and circumstances.

Our team at LawAccess NSW can provide you with legal information on web chat or on the phone. They can help you identify the next step to take to solve your legal problem or connect you with a service who can help you.

When to contact Legal Aid NSW

If you have received a fine in NSW.

infoImportant things to know

Free and confidential

Legal Aid NSW provide free and confidential legal help.

How to contact Legal Aid NSW

You can call your local Legal Aid NSW office or LawAccess NSW for legal help on 1300 888 529.

The operating hours are from 8.30am to 5.30pm for Sydney (Central Sydney) and 9am to 5pm for all other offices.

The operating hours for LawAccess NSW are 9am to 5pm Monday to Friday (excluding public holidays).

For more information, go to the Legal Aid NSW website.

What to do

Collect your fines together

  • Group your fines together by stage (penalty notice, penalty reminder notice, overdue fine) or organise them by due date: put the most urgent on the top of the pile
  • You can also get details about your fines from Revenue NSW.

Collect supporting information

If you have other information that proves that you shouldn’t have got some of your fines, collect that too. It may be things like:

  • Proof that you weren’t the driver/responsible person of your car when the fine was issued or that you haven’t committed the offence
  • A doctor’s letter proving that you have a special circumstance that means you shouldn’t have got the fine 
  • A letter from a social worker explaining what your situation is
  • Bank statements or evidence of your income
  • Other evidence that means you can’t pay the fine

Get these results in an email

We won't collect your email or use it for anything else

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cautionPlease don’t ignore your fine

If you do not take action by the due date you may pay more and be stopped from driving or using your car.